Food standards agency

For this project I was contracted through an agency to work as a User Researcher for the Food Standards Agency. They were interested in building a pattern library that could be used for consumer facing campaigns to educate users about food safety. 


As part of a small team (solutions architect, UI designer, developer) I contributed to:

  • User research – validating market research and drawing out themes to guide design
  • Desk research – to identify market best practice and current research on social media calls to action
  • Ideation & Design – workshopping ideas with the client to understand the user flow and brainstorm ideas based on their knowledge and our research
  • Wireframes – based on research visualise the elements that will have the most impact
  • Usability Testing – planning and facilitating usability testing based on the designs from the UI designer
  • Report writing – reviewing and reporting back on testing results as well as writing a presentation for stakeholders

  • Client - Food Standards Agency (via Methods Digital)
  • Date - May 2016

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