Initially a 3 month contract, extended to 6 months to conduct user research and usability testing on the JUST EAT web and mobile apps (iOS & Android). Working with UX and UI designers I planned and facilitated around 50 interviews including managing the recruitment process. I reported back results with written reports and presentations.
I helped to manage the research labs, including training and supporting team members in their use.
I also took part in home visits to interview users in their own environments.
